Under the direction of an assigned manager, operate a centralized telephone switchboard system at an assigned office; greet and assist visitors to the office; receive, sort and distribute incoming, outgoing and internal mail and correspondence; perform a variety of clerical support duties. Successful candidate must have knowledge of telephone techniques and etiquette; interpersonal skills using tact, courtesy and diplomacy; modern office practices, procedures and equipment; operation of a centralized telephone switchboard; oral and written communication skills; operation of a computer and assigned software; correct English usage, grammar, punctuation, spelling and vocabulary. Must have the ability to answer telephones and greet the public courteously; learn and explain organization, procedures and policies of assigned office; provide information, directions and assistance; perform general clerical support duties including typing, filing and duplicating; maintain routine records; complete work with many interruptions; establish and maintain cooperative and effective working relationships with others; work with people from diverse cultures, ethnic and socio-economic backgrounds and must always maintain cultural sensitivity.
EDUCATION AND EXPERIENCE:
Any combination equivalent to: graduation from high school and one year of general clerical experience involving public contact.
LICENSES AND OTHER REQUIREMENTS:
- This position has duties and responsibilities that require regular contact with or control over Indian children and is therefore subject to the background investigative process to comply with PL 101-630.
- This position does not require driving.
All positions require applicant be at least 18 years of age. Those selected for a position are subject to a background investigation, drug screening and possible participation in the DMV Pull Program. References will be checked.
To learn more detailed information about the position duties and requirements, please contact Human Resources Department at (760)541-5216