Job Details


Job Title: Information Technology Desktop Trainer-Requisition#2107
Location: Thermal
State: California
Date Posted: 9/5/2017 8:44:56 AM
Position Description:

Filing Deadline: Open Until Filled

Under the direction of the Director-Information Technology, create and conduct effective standard and customized training for technical and executive staff to enhance client satisfaction and usefulness of the applications software; develop and produce clear, concise and understandable documentation for users; make optimum use of available electronic and website technology for documentation, training and communication with users. Successful candidates must have knowledge of Technical aspects of application systems and other assigned software; Technology terminology and computer hardware and software operations and applications; Windows desktop applications including various Microsoft products; Individual and group training techniques, practices and procedures; Public speaking and presentation techniques; Effective customer service practices; Large scale computerized accounting systems; Troubleshooting software and hardware malfunctions; Business writing skills for the preparation of training materials. Must have ability to Create and conduct effective standard and customized training for technical and executive staff; Develop and produce clear, concise and understandable documentation for users; Make optimum use of available electronic and website technology for documentation, training and communication with users; Coordinate, monitor and implement individual and group training sessions; Develop effective training materials; Create and maintain a proper training environment to optimize the users’ ability to learn; Prepare and maintain records and reports; Operate a computer and assigned software; Work independently with little direction. Communicate effectively orally and in writing; Establish and maintain cooperative and effective working relationships with others; Plan and organize work; Work with people from diverse cultures, ethnic and socio-economic backgrounds and must always maintain cultural sensitivity.

This position requires driving in performance of duties and therefore requires possession of a valid California Class C driver’s license and ability to maintain insurability under the Tribe’s auto insurance policy throughout employment.

Education and Experience Requirements: Any combination equivalent to: graduation from high school and three years IT experience. CTT+ Technical Trainer Certification, Microsoft Certified Trainer, or equivalent certification


Required Qualifications: v
Desired Qualifications: v
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